1.   General Care    
•      Do not attempt to repair the Laptop; CUSD has trained technicians for this purpose.
•      Student may be issued a “loaner” laptop for use during any repair of the Laptop. Loaner laptops may not have all capabilities.
•      If the Laptop needs repair, please contact your school site.
•      If technical issues arise regarding the Laptop, please notify your school site as soon as possible.
 
 
2.   Laptop Care and Maintenance
•      Use the power adapter and battery provided with the Laptop. No other adapter or battery should be used.
•      Laptops must be cooled. Be sure to keep air vents unblocked when the Laptop is turned on.
•      Do not place heavy objects on top of the Laptop whether it is inside or outside of the bag.
•      Keep food, liquids, or other substances that could result in damage away from the Laptop.
•      To prevent damage, the Laptop needs to be either shut down or put in sleep mode when not in use.
•      Never leave the Laptop unattended including on the floor where it could be stepped on.
•      Laptops are fragile, please keep heavy objects off the Laptop.
•      Do not place the Laptop on surfaces such as paper, cardboard, or carpet while it is turned on.
•      Close the lid on the Laptop while carrying it. The Laptop should never be held or carried by the screen.
•      Do not place anything on the keyboard before closing the lid (pens, pencils, paper, etc.) and take care not to touch the screen with anything (fingers, pens, pencils, etc.).
•      Keep the Laptop away from electromagnetic fields such as microwave ovens.
•      Exposure to direct sunlight or prolonged extreme temperatures can cause severe damage to the Laptop. Don't leave the Laptop  in a car during extreme hot or cold temperatures for extended time (more than an hour).
•      Never attempt to repair, reconfigure, or download a program to the Laptop or any of the peripherals.
•      Take care when inserting cords, cables, and other removable storage devices to avoid damage to the laptop ports.
•      Cleaning Instructions: Use only ammonia free products and turn the Laptop off while cleaning and allow time to air dry.
 
3.    Other and General Use
•      Student must log in under his/her assigned username/password and not share this information.
•      All files stored by Student on the Laptop are subject for review by CUSD.
•      All activities on the Laptop are subject for review by CUSD.
•      The Laptop is assigned to the Student listed on the Computer Laptop Loan Agreement

Parent/Guardian and Student shall exercise care to prevent the loss or damages to the Laptop. If the Laptop is lost, stolen, or damaged, Parents/Guardians shall immediately report the loss, theft, or damage to their student's school administration. 

Ask your parent/guardian to log into ParentConnection. Once s/he is logged in have them select you (since you need the number).  Once your parent selects you they click on demographics information.  The nine digit local ID number is your student ID number.

USERNAME 
Your Clovis Unified student username starts with your first name, last name, and a series of numbers (usually 001 or 002...it could be higher) So, for example if your name was Charlie Brown and you were the only Charlie Brown in the district your username would be charliebrown001
 
PASSWORD 
Your password is the one you created at school.  If you don't remember your password then:  
 
Our technology department developed a portal where your parent/guardian is able to reset it for you.  
Requirements for successful password reset are:
 
Your parent/guardian's cell phone number is in ParentConnection.  If your parent/guardian does not have his/her cell phone listed in our system or it needs to be changed, follow these instructions.

You know your ID number.

Click here for student password reset 

Your Clovis Unified student email address starts with your first name, last name, and a series of numbers (usually 001 or 002...it could be higher) followed by @cusdstudent.com.  So, for example if your name was Charlie Brown and you were the only Charlie Brown in the district your email address would be charliebrown001@cusdstudent.com.

Your Clovis Unified Google account email address starts with your first name, last name, and a series of numbers (usually 001 or 002...it could be higher) followed by @cusdstudent.com.  So, for example if your name was Charlie Brown and you were the only Charlie Brown in the district your Google account email address would be charliebrown001@cusdstudent.com.

Chrome and Edge
 

1. On your computer, open Chrome.
2. Go to a page where pop-ups are blocked.
3. In the address bar, click Pop-up blocked Pop-up blocked.
4. Click the link for the pop-up you want to see.
5. To always see pop-ups for the site, select Always allow pop-ups and redirects from [site] and then Done.

Safari (macOS)
Note: If you are concerned about allowing pop-ups globally for all websites that you browse, consider using another web browser that allows website exceptions such as Chrome or Firefox. 
Safari for macOS has no per-website control over blocking pop-up windows. Pop-ups are either blocked, or they are not. To allow pop-ups:

1. From the Safari menu, choose Preferences... and click the Security tab.
2. Ensure the Block pop-up windows option is not checked. Unchecking this option will allow pop-ups.
3. To block pop-ups once again, check the Block pop-up windows checkbox.

 In order to work properly the CLEVER extension must be added to your web browser.
Add CLEVER Extension - Most Popular Web Browsers.pdf  
Helpful tip to keep it all running smoothly - clear your web browser cache

Here are a few trouble shooting tips:

1.  Be sure to log the first student out of CLEVER

2. Close the browser and reopen it

3.  Try a different browser (Chrome, Edge, Firefox)

4.  If you are using Chrome and the first child is logged into Chrome have her/him sign out of Chrome

5.  If the above troubleshooting tips do not solve your issue clear your browser cache.    

6.  Use an Incognito or Private window to log into CLEVER 
(The CLEVER extension is not installed in this window so some automatic logins through CLEVER may not work properly) 

7.  If you are accessing CLEVER through Google Chrome you may want to consider setting-up a profile for each user.  You will just need to switch users each time your student accesses Chrome and you will need to add the CLEVER Extension - Most Popular Web Browsers.pdf 

There are many apps that are accessible through CLEVER.  CLEVER will automatically log your student into selected applications.  Some do not, and may require you to enter their username and password the first time and will save it for future use.  Others are only links to an application where you are required to log in each time.  
 
Applications CLEVER should automatically log your student into are Illuminate, Student Connect, Google, and others.  If this is not working for your child be sure the CLEVER extension is installed.  Click here to add the CLEVER Extension - Most Popular Web Browsers.pdf

There are certain steps that must be followed in order for you to be able to access iReady through CLEVER on an iPad.  
Click here for a list of detailed instructions.
 
To see if iReady is compatible with your device visit this site and check for your device.  Scroll down to page 5.
 
Here's how you can find out what version iOS your device is running.

1. From the main menu on your iOS device, select the Settings app. 
2. Scroll down and select General.
3. Select About.  Next to Software Version, you will find the version number of iOS currently downloaded on your device.

Navigate to clever.cusd.com

Login to Clever using Active Directory

Type in username and password

Click on iReady

It will give an error message.

Click on the three dots in the upper righthand corner.

Click “Desktop Site”

The website will refresh and you should be able to use iReady normally.

Your Clovis Unified Google account email address starts with your first name, last name, and a series of numbers (usually 001 or 002...it could be higher) followed by @cusdstudent.com.  So, for example if your name was Charlie Brown and you were the only Charlie Brown in the district your Google account email address would be charliebrown001@cusdstudent.com.